Privacy Policy

Thank you for visiting JDS Supply Company, LLC. It is important to us here at JDS Supply Company, LLC. that you know how information about you may be utilized. Please take a moment to look over this privacy policy which we hope will address any questions you may have. We encourage you to contact us any time with questions or feedback.

We know that your privacy is very important to you. That's why protecting any personal information, such as your name, address, email address or phone number that you provide to us is of the utmost importance to JDS Supply Company, LLC. 

The information we collect and how we collect it

JDS Supply Company, LLC. collects the following personally identifiable information when customers register with our Site:

  • Customer name
  • E-mail address
  • User ID and password
  • Billing address and telephone number
  • Shipping address and telephone number (if different from billing address)
  • Job title

When customers purchase products at our Site, we retain information concerning those product purchases.

Collection and Use of Personal Information

We may collect personal information that you provide us when you:

  • Purchase, order, return, exchange or request certain information about our products and services;
  • Request a quote and/or purchase one of our installation services for your home or office;
  • Request warranty or product repair services;
  • Contact a Call Center or customer care desk;
  • Visit or register with our Sites or participate in another feature of our Sites, such as a bulletin board;
  • Enter into a contest or sweepstakes or respond to one of our surveys; or Provide us with comments or suggestions.

Use of the Information Collected

JDS Supply Company, LLC.  uses the information that is collected from Site visitors and customers to, among other things, better serve customers, improve the content of this Site, and customize the shopping experience for Site visitors and customers. JDS Supply Company, LLC. may also use the information collected to notify Site visitors of changes to this Site, to notify Site visitors of new products, and for any other legitimate and lawful business purpose of JDS Supply Company, LLC..  JDS Supply Company, LLC. may choose to share information with third parties, such as suppliers, financial institutions, and third-party service providers, and with any successor to JDS Supply Company, LLC. ’s interest. JDS Supply Company, LLC.  may disclose information about any Site visitor in response to subpoenas, investigative requests (with or without subpoena) and other legal process, to exercise JDS Supply Company, LLC.’s legal rights and defend against legal claims.

California Residents

Under California Civil Code sections 1798.83–1798.84 California residents may request the names and addresses of affiliated companies and categories of Personal Information we share for their direct marketing purposes. If you are a California resident and would like to make such a request, please contact us.

Nevada Residents

Under Nevada SB 220, Nevada residents may submit an opt-out request regarding the sale of their Personally Identifiable Information (PII) collected through a website or online service. If you are a Nevada resident and would like to make such a request, please contact us.

Website Security

JDS Supply Company, LLC.  Site security is a priority. JDS Supply Company, LLC. continually reviews and updates the security methods implemented to protect information transmitted via this Site, including measures to secure and protect all personally identifiable information from loss, misuse, and alteration.

Cookies and Other Technology Information

A cookie is a small file stored on your computer by a web site to give you a unique ID (each, a "Cookie"). JDS Supply Company, LLC. uses Cookies to track new visitors to this Site and recognize past customers so that JDS Supply Company, LLC. may present more personalized content. Cookies are used to assist JDS Supply Company, LLC. in customizing Site information. Cookies used by this Site do not contain any personally identifiable information. JDS Supply Company, LLC. cannot identify a customer unless that information is provided voluntarily. IMPORTANT NOTE: If you configure your computer to block or erase cookies you will not be able to use this Site.

Use of Google Analytics

JDS Supply Company, LLC.  uses Google Analytics. To understand how Google Analytics collects and processes data, please access their Privacy Policy here Google Analytics Privacy Policy.

How to set your cookie preference

Newer browsers provide sophisticated controls for accepting or rejecting cookies, including the ability to notify you when your browser encounters a cookie at a Web site. Refer to your browser or ISP's help feature to find out more about how to set these controls. 

JDS Supply Company, LLC. also contracts with a third-party data collection and reporting service ("Third Party Service") to collect information regarding Site visitors and their use of this Site. The Third-Party Service uses Cookies on JDS Supply Company, LLC. ’s behalf to collect such information. JDS Supply Company, LLC.  uses this information to provide Site and service enhancements for customers and Site visitors. The Third-Party Service is contractually prohibited from using information obtained in the course of providing these services to JDS Supply Company, LLC. in any manner other than solely for JDS Supply Company, LLC. ’s business purposes. Nevertheless,  JDS Supply Company, LLC.  respects your right to choose whether to be included in the services the Third-Party Service provides to JDS Supply Company, LLC.  If you would like to opt out of those services completely, please contact us.

Setting Your Cookie Preference

You can adjust your computer browser settings so that you are informed when a cookie is being placed on your browser. You can also set your browser to decline or accept all cookies. However, you must accept cookies if you need to access pages on the Site that enable you to review or use your confidential account information. These cookies are essential for Site administration and security.

Links

This Site may be linked to other sites that are not owned, maintained or operated by JDS Supply Company, LLC. and not subject to the same Privacy and other Policies. JDS Supply Company, LLC. is not responsible of the content of those sites or the use of any information collected from you by those sites. The inclusion of any link to such sites does not imply any recommendation or sponsorship of such sites and JDS Supply Company, LLC.  disclaims any liability for links: (i) from another website to this Site, and (ii) to another website from this Site.

IF A CUSTOMER CHOOSES NOT TO HAVE PERSONALLY IDENTIFIABLE INFORMATION SHARED WITH THIRD PARTIES, THE CUSTOMER CAN EASILY OPT-OUT.

In addition to the transfers of personally identifiable information described above, in the event an JDS Supply Company, LLC. business is purchased by a third party, the personally identifiable information used by that JDS Supply Company, LLC. business will be transferred to the purchaser together with all the other assets purchased.

Opting out

At JDS Supply Company, LLC. , the choice is in the hands of our customers. Our customers may have their information removed from third party (and internal JDS Supply Company, LLC. ) distribution at any time by simply choosing to opt out. Customers may opt out using any of the methods listed below. When corresponding please include your JDS Supply Company, LLC. account number:

  • Toll-free Customer Care: 1-800-627-2672
  • Mailing address:
    JDS Supply Company, LLC.  - Opt Out
    P.O. Box 11501, Fort Smith, Arkansas. 72917

When customers use this site, they are consenting to this policy. JDS Supply Company, LLC. reserves the right to change this policy at any time. All changes will be posted on this page. Your continued use of the Site will constitute your acceptance of such changes. Check back regularly for the latest privacy policy information.